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PURCHASE INFO:
SHIPPING
SUNNEI will process the order as soon as we receive a receipt of your transaction. We will process your purchased items in the shortest time possible.
During sale period, processing of orders and customer support may take longer time than normal. We operate Monday to Friday with the exception of public holidays.
SHIPPING COSTS
ITA: 9 €
EUROPE & UK: 20 € / 17 £
UNITED STATES & CANADA: 36 $
SOUTH KOREA: 50000.00 ₩
CHINA: 270 ¥
REST OF THE WORLD: 45 €
Free delivery on all orders above 300 €
Please use option at checkout when applicable.
DELIVERY
For orders placed from January 27th 2026 onwards, any applicable import duties, customs taxes, and clearance fees for deliveries to countries outside the EU are covered by us.
Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorisation, customs procedures, or stock availability.
Please note that, despite our best efforts, delivery times may vary depending on local customs processing.
ITA: 1-2 working days
EUROPE: 2-3 working days
REST OF THE WORLD: 2-3 working days
REFUSAL OF DELIVERY
Customers have the right to refuse the delivery of their order. However, if a package is refused without a valid reason related to product defects or errors in the order, SUNNEI reserves the right to apply a return fee.
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