RETURN
While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods you have 14 days starting from the day your order was delivered to ask for a full refund.
Unfortunately, we cannot refund any taxes, duties, charges or the return and shipping fee.
Refunds will be set at the price you paid and not the price in the currency concerned at the date of refund.
EUROPE
The handling fee for a return is EUR 15 and it will be deducted from the total amount of the return.
Click HERE to get your return label.
REST OF THE WORLD
You are responsible for arranging and paying for the return shipping costs through the shipping company of your choice.
It would be preferable if you use DHL or UPS.
Click HERE to request a return.
RETURNING ADDRESS
SNATT Logistica Spa Via Ruffilli, 3/5, 20042 Pessano con Bornago, Milano, ITALY
EXCHANGES
On the other hand, we offer you the chance to exchange your product to a different size within 14 days.
In case of exchange, your item will be sent as soon as we receive your returned product at our warehouse.
EUROPE
The handling fee for exchanges is free by following the instruction HERE.
REST OF THE WORLD
You are responsible for arranging and paying for the return shipping costs through the shipping company of your choice. It would be preferable if you use DHL or UPS.
As soon as we receive your returned item, we will send you the new size of your choice taking care of the new shipping costs by following the instruction HERE.
